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wiki:wiki3:alarms [2020/12/08 10:15]
tda created
wiki:wiki3:alarms [2020/12/21 15:10] (current)
tda
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 +====== Alarms ======
 +\\
 +\\
 +Alarms can be found on the upper side of the Web page (header):
 +
 +{{:​wiki3:​alarms2.png?​600|}}
 +
 +There are 3 types of alarms:
 +\\
 +\\
 +  * Gateway alarms,
 +  * End-device alarms,
 +  * Network alarms.
 +\\
 +\\
 +Here are the type of errors you may encounter in your system:
 +\\
 +\\
 +
 ===== Gateway Alarms ===== ===== Gateway Alarms =====
 +
 +
  
 ^Type ^Description ^Potential Root cause ^  ^Type ^Description ^Potential Root cause ^
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 | USER DISK | User disk percent utilization passed above the defined threshold\\ User disk percent utilization passed below the defined threshold | Utilization of the disk\\ Can increase due to logs and tmp files on the gateway | | USER DISK | User disk percent utilization passed above the defined threshold\\ User disk percent utilization passed below the defined threshold | Utilization of the disk\\ Can increase due to logs and tmp files on the gateway |
  
 +\\
 +\\
 ===== End-device Alarms ===== ===== End-device Alarms =====
  
Line 32: Line 55:
 | PUSH SERVER ERR | Error from push server | Issue from push server side | | PUSH SERVER ERR | Error from push server | Issue from push server side |
 | PUSH TIMEOUT | Push server did not response to push in time | Issue from push server side | | PUSH TIMEOUT | Push server did not response to push in time | Issue from push server side |
 +
 +\\
 +===== Network Alarms =====
 +
 +^Type ^Description ^Potential Root cause ^
 +| FRQ DUTY CYCLE  | Alarm on duty cycle overage by gateway channel, depending on the region |  Duty cycle is over the limits |
 +
wiki/wiki3/alarms.1607418923.txt.gz · Last modified: 2020/12/08 10:15 by tda