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wiki:wiki3:alarms [2020/12/08 10:15] tda created |
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+ | ====== Alarms ====== | ||
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+ | Alarms can be found on the upper side of the Web page (header): | ||
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+ | {{:wiki3:alarms2.png?600|}} | ||
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+ | There are 3 types of alarms: | ||
+ | \\ | ||
+ | \\ | ||
+ | * Gateway alarms, | ||
+ | * End-device alarms, | ||
+ | * Network alarms. | ||
+ | \\ | ||
+ | \\ | ||
+ | Here are the type of errors you may encounter in your system: | ||
+ | \\ | ||
+ | \\ | ||
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===== Gateway Alarms ===== | ===== Gateway Alarms ===== | ||
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^Type ^Description ^Potential Root cause ^ | ^Type ^Description ^Potential Root cause ^ | ||
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| USER DISK | User disk percent utilization passed above the defined threshold\\ User disk percent utilization passed below the defined threshold | Utilization of the disk\\ Can increase due to logs and tmp files on the gateway | | | USER DISK | User disk percent utilization passed above the defined threshold\\ User disk percent utilization passed below the defined threshold | Utilization of the disk\\ Can increase due to logs and tmp files on the gateway | | ||
+ | \\ | ||
+ | \\ | ||
===== End-device Alarms ===== | ===== End-device Alarms ===== | ||
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| PUSH SERVER ERR | Error from push server | Issue from push server side | | | PUSH SERVER ERR | Error from push server | Issue from push server side | | ||
| PUSH TIMEOUT | Push server did not response to push in time | Issue from push server side | | | PUSH TIMEOUT | Push server did not response to push in time | Issue from push server side | | ||
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+ | \\ | ||
+ | ===== Network Alarms ===== | ||
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+ | ^Type ^Description ^Potential Root cause ^ | ||
+ | | FRQ DUTY CYCLE | Alarm on duty cycle overage by gateway channel, depending on the region | Duty cycle is over the limits | | ||
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