Wirnet™ i-series

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~~NOTOC~~
====== Frequently Asked Questions ======
  * <fc #87ceeb>__**Common FAQ**__</fc>

[[wiki:support:faq#what_is_default_login_password|What is default login/password?]]\\
[[wiki:support:faq#what_to_do_in_case_the_password_has_been_lost|What to do in case the password has been lost?]]\\
[[wiki:support:faq#how_to_read_software_version|How to read software version?]]\\
[[wiki:support:faq#how_to_manually_update_the_gateway_firmware|How to manually update the gateway firmware?]]\\
[[wiki:support:faq#how_to_factory_reset_the_gateway|How to factory reset the gateway?]]\\
[[wiki:support:faq#what_is_the_default_leds_behavior|What is the default LEDs behavior?]]\\
[[wiki:support:faq#what_is_the_button_behavior|What is the button behavior?]]\\
[[wiki:support:faq#how_to_shutdown_restart_the_gateway|How to shutdown/restart the gateway?]]\\
[[[wiki:support:faq#where_are_the_logs|Where are the logs?]]\\
[[wiki:support:faq#is_an_SDK_available?|Is an SDK available?]]\\
[[wiki:support:faq#how_to_install_additional_python_modules?|How to install additional python modules?]]\\

  * <fc #87ceeb>__**Wirnet™ iBTS FAQ**__</fc>

[[wiki:support:faq#what_is_default_wirnet_iBTS_hostname|What is default Wirnet iBTS hostname?]]\\
[[wiki:support:faq#how_to_configure_diversity_on_iBTS|How to configure DIVERSITY on iBTS?]]\\
[[wiki:support:faq#how_to_read_fpga_version|How to read FPGA version?]]\\

  * <fc #87ceeb>__**Wirnet™ iFemtoCell FAQ**__</fc>

[[wiki:support:faq#what_is_default_wirnet_ifemtocell_hostname|What is default Wirnet iFemtoCell hostname?]]\\

  * <fc #87ceeb>__**Wirnet™ iStation FAQ**__</fc>

[[wiki:support:faq#what_is_default_wirnet_istation_hostname|What is default Wirnet iStation hostname?]]\\

  * <fc #87ceeb>__**Wirnet™ iZeptoCell FAQ**__</fc>

[[wiki:support:faq#what_is_default_wirnet_izeptocell_hostname|What is default Wirnet iZeptoCell hostname?]]\\

----
  * <fc #87ceeb>__**Common FAQ**__</fc>
===== What is default login/password? =====
The default root password is defined here: [[wiki:systeme_mana:connection_credentials#default_password|Credentials]].

===== What to do in case the password has been lost? =====

In case the root password of the gateway has been lost, an autorun script can be used on a USB key to reset the password. Refer to the [[wiki:keros_custo:sw_updates#specific_files|USB autorun section]] and to the [[wiki:systeme_mana:connection_credentials#how_to_change_the_passwords|change the passwords section]] for more information.

If the USB password has also been lost, the product can be restored to factory settings, please refer to [[wiki:support:faq#how_to_factory_reset_the_gateway|How to factory reset the gateway section]]

Otherwise, please contact the support.



===== How to read software version? =====

Firmware version is written in the file ''/etc/version''.
<code bash>
$ cat /etc/version
4.0.2_20180821165420
</code>

Firmware version is also displayed on Web Interface:\\
{{:images:fw_version_webui.png?nolink&400}}

===== How to manually update the gateway firmware? =====
It can be done by IP network or USB. Please refer to [[wiki:keros_custo:sw_updates|Software update]] dedicated section.

===== How to factory reset the gateway? =====

==== Via physical Button ====
Please refer to [[wiki:systeme_mana:features#manual_stock_restore|Manual stock restore]] dedicated section.

==== Via Web interface ====
{{:images:reset_factory_webui.png?450&nolink|}}

To factory reset the gateway, you can use the stock restore feature. A “stock restore” will factory reset the gateway. **All data will be lost**.
==== Via SSH ====
To trigger a "stock restore" execute the following commands:
<code>
# kerosd -s 
# reboot
</code>
More information about "stock restore" feature is available [[wiki:systeme_mana:features#stock_restore|here]].
==== Via SMS ====
Two SMS can be sent to the gateway to factory reset the gateway.

1st SMS to send to the gateway:
<code bash>
[login:password] [sms_command_id] system/restore/stock
</code>
2nd SMS to send to the gateway:
<code bash>
[login:password] [sms_command_id] system/reboot
</code>
More information about "SMS" feature is available [[wiki:systeme_mana:sms|here]].

 ===== What is the default LEDs behavior? =====
The LEDs behavior is described [[wiki:systeme_mana:peripherals#leds| here]].

===== How to shutdown/restart the gateway? =====

Once connected:
  * To stop the gateway, use the command ''halt''.\\
  * To reboot the gateway, use the command ''reboot''.

Manually, you can also use ON/OFF button (excepting for iFemtocell).

===== What is the button behavior? =====
  * On Wirnet iFemtocell, the reset button is a hardware reset button. \\
  * On Wirnet iZeptoCell, the reset button behaviour is:
    * **Reboot**: Shortly Press the button (1 second)
    * **Halt**: Press the button 5 seconds to halt the gateway for 2 minutes. This action is preconized before removing power supply to avoid any risk to alter memory. The gateway is then reset after 2mn (back to normal functioning).
 
  * On all other products, the button is a ON/OFF button. Similarly to a computer ON/OFF button, this button is intended to perform a reboot, power down and power up of the gateway:
    * **Reboot** 
      * Shortly Press the button (less than 1 second)
    * **Power down**
      * Press the button between 1 to 5 seconds to **halt** the gateway
      * Wait for the shutdown of the gateway i.e. until the LEDs are switched off. 
      * The shutdown may take up to 30 seconds depending on the current software activity.
    * **Hard Power-down**
      * Press the button more than 5 seconds.
    * **Power on**
      * Press the button during 1 second to power the gateway on.



===== Where are the logs? =====
Most traces of the Wirnet™ i-series gateways can be found under ''/var/log/messages*''.

===== Is an SDK available? ===== 

Kerlink doesn’t provide an SDK to generate KerOs firmwares, just what is necessary to build an application.
Information about the Toolchain is available in the [[wiki:keros_custo:toolchain|toolchain page]]. 

===== How to install additional python modules? ===== 

Pip3 python package manager is available on KerOS 5.\\
This tool is not available on previous KerOS version.
Modules without C binding can be added with the command ''pip3 install <module>''.
<code bash>
root@klk-wifc-0609C9:~ # pip3 install serial
</code>
<hidden click here to see execution traces>>
<code bash>
root@klk-wifc-0609C9:~ # pip3 install serial

Collecting serial
  Downloading serial-0.0.97-py2.py3-none-any.whl (40 kB)
     |████████████████████████████████| 40 kB 899 kB/s
Collecting future>=0.17.1
  Downloading future-0.18.3.tar.gz (840 kB)
     |████████████████████████████████| 840 kB 2.5 MB/s
Collecting pyyaml>=3.13
  Downloading PyYAML-6.0.1.tar.gz (125 kB)
     |████████████████████████████████| 125 kB 3.2 MB/s
  Installing build dependencies ... done
  Getting requirements to build wheel ... done
    Preparing wheel metadata ... done
Collecting iso8601>=0.1.12
  Downloading iso8601-2.0.0-py3-none-any.whl (7.5 kB)
Building wheels for collected packages: pyyaml
  Building wheel for pyyaml (PEP 517) ... done
  Created wheel for pyyaml: filename=PyYAML-6.0.1-cp38-cp38-linux_armv7l.whl size=45360 sha256=a9575dd7de27bf328ba068c705a2bdd402d1f3f211a840cad6538317365430f0
  Stored in directory: /home/root/.cache/pip/wheels/77/54/77/68b3079bd1d88cb070513c3935d9f7e32c70ad69368375308d
Successfully built pyyaml
Installing collected packages: future, pyyaml, iso8601, serial
    Running setup.py install for future ... done
Successfully installed future-0.18.3 iso8601-2.0.0 pyyaml-6.0.1 serial-0.0.97
</code>
</hidden>

----

  * <fc #87ceeb>__**Wirnet™ iBTS FAQ**__</fc>

===== What is default Wirnet iBTS hostname? =====
The default hostname of the Wirnet iBTS is “klk-lpbs-**04014F**” where **04014F** is the end of the CPU serial number. This information is present on the sticker placed on the CPU module.

{{ :images:cpu_ibts.jpg?nolink&400 |}}


===== How to configure DIVERSITY on iBTS? =====
It's possible to install a second LoRa antenna on iBTS.

  * For physical installation, you can consult chapters 4.5 & 4.6.2 in {{ :documentation:e-con-installation_and_maintenance_wirnet_ibts-v2.0.pdf |}}
<note important>It's very important to take care of distance between antennas.</note>

  * For Packet Forwarder configuration, you can consult iBTS __Dual antenna configuration__ section (hidden menu), in chapter **1.1 lorad configuration**: [[wiki:lora:cpf_configuration|Keros 4.3.3: CPF configuration]]


===== How to read FPGA version? =====

FPGA versions are contained in ''/tmp/board_info.json'' file: parameter ''fpga_swver''.\\
There is one FPGA per LoRaLOC board. If you have 3 LoRaLOC, there will be 3 versions in the file. \\
\\
__Example__: On this gateway, FPGA version is v61.\\
<code>
# grep "fpga_swver" /tmp/board_info.json   
"fpga_swver": "61",
"fpga_swver": "61",
"fpga_swver": "61",
</code>

----

  * <fc #87ceeb>__**Wirnet™ iFemtoCell FAQ**__</fc>
===== What is default Wirnet iFemtoCell hostname? =====
The default hostname of the Wirnet iFemtoCell is “klk-wifc-**020010**” where **020010** is the end of the board ID. This information is present on the sticker placed on the rear side of the case.

{{ :images:sticker_femto.png?nolink&350 |}}

  * <fc #87ceeb>__**Wirnet™ iStation FAQ**__</fc>
===== What is default Wirnet iStation hostname? =====
The default hostname of the Wirnet iStation is “klk-wiis-**020011**” where **020011** is the end of the board ID. This information is present on a sticker placed on the right view of the case.

{{:images:etiquette_istation.jpg?300|}}


===== What is default Wirnet iZeptoCell hostname? =====
The default hostname of the Wirnet iZeptoCell Ethernet is “klk-zeth-**020011**” where **020011** is the end of the gateway EUI.
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