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--- home [2021/11/16 15:47]
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+++ home [2025/09/30 11:53] (current)
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@@ Line 2: / Line 2: @@
 \\
+===== Firmware Support Rules  =====
+//**At Kerlink, we are committed to supporting all our customers, regardless of the software version they are currently using.**\\
+To ensure you benefit from the latest improvements and corrections, new features and defect fixes are provided exclusively on the most recent official release.\\
+For certain investigations, Kerlink may request that your equipment be updated to the latest release in order to guarantee efficient and accurate support.\\
+**We strongly recommend keeping your equipment up to date with the latest official version to enjoy optimal performance, security, and access to the newest functionalities.**\\
+To stay informed about new releases, you can easily subscribe here: [[https://notification.docs.kerlink.com/welcome-to-kerlink-wiki-news/|Kerlink Wiki News]].\\
+For more details on the software versions currently supported from a security perspective, please visit: [[https://keros.docs.kerlink.com/en/security_support|Kerlink Security Support]].\\
+//
 ===== How to know the password to connect in SSH according to the product and the version?  =====
@@ Line 782: / Line 793: @@
 ===== Can you use MQTT without a broker? =====
 No.
+===== Which version of MQTT is implemented   =====
+The WMC implements MQTT v3.1.1.
 ===== Can multiple clients publish to the same topic? =====
@@ Line 1333: / Line 1348: @@
 Note: I have also acknowledged the "GPS_UNLOCKED" alarm in the same manner.
+===== How to get unsent push messages using GMS API =====
+For some unknown reasons, the push can fail for instance when an outage occurs on the customer's Application server. \\
+To avoid losing application messages, the following procedure can be applied to retrieve unsent messages over GMS API.
+The webservice to use is **getDataUp** with a specific search criteria to get unsent message :
+<code>
+{"operand":"pushed","operation":"eq","values":["false"]}
+</code>
+This search criteria will return all the unsent messages since the WMC was turned online.
+Maybe you will desire to filter on a given time period.
+To achieve this, the following search criteria can be used :
+<code>
+{"operator": "AND","conditions": [{"operand": "pushed","operation": "EQ","values": ["false"]},{"operand": "recvTime","operation": "GTE","values": ["<TIME START in ms>"]},{"operand": "recvTime","operation": "LTE","values": ["<TIME END in ms>" ]} ]}
+</code>
+A more readable search criteria :
+<code>
+  {
+			  "operator": "AND",
+			  "conditions": [
+			    {
+			      "operand": "pushed",
+			      "operation": "EQ",
+			      "values": [
+			        "false"
+			      ]
+			    },
+			    {
+			      "operand": "recvTime",
+			      "operation": "GTE",
+			      "values": [
+			        "<TIME START in ms>"
+			      ]
+			    },
+							    {
+			      "operand": "recvTime",
+			      "operation": "LTE",
+			      "values": [
+			        "<TIME END in ms>"
+			      ]
+			    }
+			  ]
+}
+</code>
+For instance:
+Filtering messages from:  2022-01-05 13:28:18 UTC+2 to: 2022-01-06 13:27:13 UTC+2 \\
+Note: use EPOCH Converter tool to convert these dates to Epoch timestamps in ms and don't forget to use GMT/UTC values !
+<code>
+{"operator": "AND","conditions": [{"operand": "pushed","operation": "EQ","values": ["false"]},{"operand": "recvTime","operation": "GTE","values": ["1641382098000"]},{"operand": "recvTime","operation": "LTE","values": ["1641468433000" ]} ]}
+</code>
+Testing:
+{{:images:unsent_messages_1.png|800}}
+{{:images:unsent_messages_2.png|}}
+===== How to configure DIVERSITY on iBTS? =====
+Please see in **iSeries Wiki FAQ**: [[https://wikikerlink.fr/wirnet-productline/doku.php?id=wiki:support:faq#how_to_configure_diversity_on_ibts|How to configure DIVERSITY on iBTS?]]
+===== How to check OpenVPN certificates validity? =====
+You can use following commands, depending on the KerOS version installed on the gateways.
+On version 3x:
+<code>
+openssl pkcs12 -info -in /etc/openvpn/client-openvpn.p12 -nokeys -password pass: | openssl x509 -noout -enddate
+</code>
+On version 4x:
+<code>
+grep 'Not After' /.update/update.log | awk 'END {print}'
+</code>
+On version 5x:
+<code>
+openssl pkcs12 -info -in /etc/openvpn/bscc.p12 -nokeys -password file:/etc/openvpn/bscc.password| openssl x509 -noout -enddate
+</code>
+===== Which network configuration should be done to connect my gateway to Wanesy™ Management Cockpit? =====
+[[https://wikikerlink.fr/wanesy-management-cockpit/doku.php?id=wiki:network|Wanesy™ Management Cockpit - Network management]]
+===== Administrative information =====
+You can find in following document, the administrative information you should know as a user of Kerlink’s products:
+{{ :wiki:administrative_information20211006.pdf |Administrative information}}

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