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wiki:alerting [2024/07/30 14:11]
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-====== Alerting on Wanesy Management Cockpit ====== 
-===== Documentation ===== 
- 
-[[https://​wmc.wanesy.com|Wanesy Management Cockpit]] ​ (online) 
-[[https://​wmc.wanesy.com/​docs|GMS API Web services documentation]] ​ (online) 
- 
-===== Alerting group ===== 
-The alerting mechanism is based on the notion of group. 
- 
-When creating/​updating a group, it is possible to declare it as an alerting one. 
- 
-<​note>​ 
-A gateway can only belong to one alerting group at a time. 
-</​note>​ 
- 
-===== Description of alert types ===== 
-<​note>​ 
-The constraints associated to the group update command are as follows: 
-  * The udpate command is only accessible to users with **SERVICE_ADMINISTRATOR** and **CHANNEL_ ADMINISTRATOR** roles 
-  * It is not possible to send a new udpate command (whatever its type) if the same one is already in progress for the group or one gateway of the group 
-</​note>​ 
- 
-To update a group of gateways, you need to go to the group overview page and select ''​Software update''​ from the ''​CONFIGURATION''​ menu. 
- 
-{{:​images:​group_update_menu.jpg?​800|}} 
- 
-You are then redirected to the group software update page. 
- 
-{{:​images:​group_update_page.jpg?​800|}} 
- 
-You have the option to select: 
-  * A pre-defined software update (previously declared by Kerlink) to apply a public software or configuration 
-  * A Custom Magic Link to apply a specific software or configuration 
- 
-{{:​images:​group_update_list.jpg?​400|}} 
- 
-<​note>​For a Custom Magic Link, you will be asked to enter the ''​Magic Link value''​ (i.e. the hash) provided by Kerlink support team. \\ 
-This option will work only for gateways declared in the Magic Link.</​note>​ 
- 
-After clicking on ''​SEND''​ button, you will be asked to confirm in a popup. 
- 
-Once triggered, the udpate command will be sent to each gateway of the group when the next telemetry message is received (message expected every hour). 
- 
-When an update command is in progress (waiting to be sent to all the gateways), an orange dot is displayed in the ''​CONFIGURATION''​ menu. 
- 
-{{:​images:​group_update_pending.jpg?​200|}} 
- 
-You can consult the software update history of your group in the ''​Last updates''​ table. 
- 
-{{:​images:​group_update_history.jpg?​800|}} 
- 
-Depending on its progress, the update command goes through different possible statuses: 
-  * **Created**:​ the update command has been created 
-  * **In progress**: the update command is ready to be sent to the gateways 
-  * **Sent**: the update command has been sent to all the gateways 
-  * **Partially sent**: the update command has been sent to some of the gateways 
-  * **Cancel request**: the cancellation of the update command has been requested 
-  * **Cancelled**:​ the update command has been cancelled 
- 
-To cancel the update command, you need to click on the ''​CANCEL UPDATE''​ button present in the table. 
- 
-Clicking on the eye link in the ''​Last updates''​ table opens a dashboard allowing you to follow the progress of the group update. 
- 
-{{:​images:​group_update_dashboard.jpg?​800|}} 
- 
-Clicking on a status in the progress bar allows to only list the gateways with update specifically in this status. 
- 
-You have the option to cancel the update individually at each gateway (by clicking on the ''​CANCEL UPDATE''​ button at the end of each line). 
- 
-The dashboard is automatically refreshed and goes through the different statuses, until it is **Sent**, **Partially sent** or **Cancelled**. 
- 
-{{:​images:​group_update_dashboard_sent.jpg?​800|}} 
- 
-===== Alerting dashboard ===== 
  
wiki/alerting.1722341500.txt.gz · Last modified: 2024/07/30 14:11 by pta