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wiki:troubleshooting:reboot

Reboot a gateway on Wanesy Management Cockpit

Documentation

Reboot a gateway

The constraints associated to the reboot command are as follows:
  • The reboot command is only accessible to users with SERVICE_ADMINISTRATOR and CHANNEL_ ADMINISTRATOR roles
  • It is not possible to send a new reboot command if another one is already pending for the same gateway
  • It is possible to cancel a reboot command only if it has not yet been sent to the gateway

To reboot a gateway, you need to go to the Gateway overview page and select Reboot from the ACTIONS menu.

After clicking on Reboot, you will be asked to confirm in a popup.

Once triggered, the reboot command will be sent to the gateway when the next telemetry message is received (message expected every hour).

When a reboot command is pending (waiting to be sent to the gateway), an orange dot is displayed in the ACTIONS menu.

To cancel the reboot command, you need to select again Reboot from the ACTIONS menu.

Then a CANCEL REBOOT button is displayed in a popup.

wiki/troubleshooting/reboot.txt · Last modified: 2024/10/02 11:02 by ehe