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wiki:troubleshooting
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| Both sides previous revision Previous revision Next revision | Previous revision Next revision Both sides next revision | ||
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wiki:troubleshooting [2017/10/30 17:37] tda |
wiki:troubleshooting [2017/11/07 17:51] tda |
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| - Check that the connection to the RAN is working | - Check that the connection to the RAN is working | ||
| * Check that you have VPN interface in ''ifconfig'' | * Check that you have VPN interface in ''ifconfig'' | ||
| - | * Check the content of the Trustzone (except wirnet) ''pnr_uploader -s -b 2'', ''pnr_uploader -s -b 10'' | + | * Check the content of the Trustzone (except for Wirnet Station) ''pnr_uploader -s -b 2'', ''pnr_uploader -s -b 10'' |
| * Check that you can ping ''172.18.0.1'' and ''10.8.0.1'' | * Check that you can ping ''172.18.0.1'' and ''10.8.0.1'' | ||
| * Check that you can ping ''lns'' and ''snmp'' | * Check that you can ping ''lns'' and ''snmp'' | ||
| - | * Add the station to the customer fleet and verify that the status is "connected" | + | * In the dashboard, add the station to the customer's fleet and verify that its status is "connected" |
| - Check that the packet forwarder is working properly | - Check that the packet forwarder is working properly | ||
| * Check the configuration of the packet forwarder in the json config file ("lns" should be defined as the server and port 1700 should be used) | * Check the configuration of the packet forwarder in the json config file ("lns" should be defined as the server and port 1700 should be used) | ||
| - | * Check in the dashboard interface that the station received some messages (be sure that at least one end-device is located in the neighborhood of the gateway) | + | * Check in the dashboard interface that the station has received some messages (be sure that at least one end-device is located in the neighborhood of the gateway) |
wiki/troubleshooting.txt · Last modified: 2017/12/11 12:16 by tda
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