This shows you the differences between two versions of the page.
Both sides previous revision Previous revision Next revision | Previous revision Last revision Both sides next revision | ||
wiki:troubleshooting [2017/10/30 17:44] tda |
wiki:troubleshooting [2017/12/11 12:15] tda |
||
---|---|---|---|
Line 34: | Line 34: | ||
- Check that the connection to the RAN is working | - Check that the connection to the RAN is working | ||
* Check that you have VPN interface in ''ifconfig'' | * Check that you have VPN interface in ''ifconfig'' | ||
- | * Check the content of the Trustzone (except wirnet) ''pnr_uploader -s -b 2'', ''pnr_uploader -s -b 10'' | + | * Check the content of the Trustzone (except for Wirnet Station) ''pnr_uploader -s -b 2'', ''pnr_uploader -s -b 10'' |
* Check that you can ping ''172.18.0.1'' and ''10.8.0.1'' | * Check that you can ping ''172.18.0.1'' and ''10.8.0.1'' | ||
* Check that you can ping ''lns'' and ''snmp'' | * Check that you can ping ''lns'' and ''snmp'' | ||
- | * Add the station to the customer fleet and verify that the status is "connected" | + | * In the dashboard, add the station to the customer's fleet and verify that its status is "connected" |
- Check that the packet forwarder is working properly | - Check that the packet forwarder is working properly | ||
* Check the configuration of the packet forwarder in the json config file ("lns" should be defined as the server and port 1700 should be used) | * Check the configuration of the packet forwarder in the json config file ("lns" should be defined as the server and port 1700 should be used) | ||
Line 46: | Line 46: | ||
* Check main system logs at ''/var/log/messages'' | * Check main system logs at ''/var/log/messages'' | ||
- | * Check packet forwarder logs at ''/user/spf2/var/log/'' for iBTS, ''/user/spf/var/log'' for iFemtoCell and ''/mnt/fsuser-1/spf'' for Wirnet Station | + | * Check packet forwarder logs at ''/user/spf2/var/log/'' for iBTS, ''/user/spf/var/log'' for iFemtoCell and ''/mnt/fsuser-1/spf/var/log'' for Wirnet Station |
* Check the kernel boot log with the ''dmesg'' command | * Check the kernel boot log with the ''dmesg'' command | ||