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wiki:faq [2018/04/25 16:57] dqu |
wiki:faq [2020/05/27 18:47] (current) tda |
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| + | ====== Frequently Asked Questions ====== | ||
| - | === How can I obtain the EUI from the serial number of my station? === | + | ===== How can I obtain the EUI from the serial number of my station? ===== |
| - | * Wirnet™ iBTS : 7276FF002E<last 6 characters of the CPU serial number> | + | * Wirnet iBTS : 7276FF002E<last 6 characters of the CPU serial number> |
| - | * Wirnet™ Station : 7276FF000<last 7 characters of the station barcode> | + | * Wirnet Station : 7276FF000<last 7 characters of the station barcode> |
| - | * Wirnet™ iFemtoCell : 7276FF00<last 8 characters of the CPU board serial number> | + | * Wirnet iFemtoCell : 7276FF00<last 8 characters of the CPU board serial number> |
| For the iFemtoCell, you can retrieve the CPU serial number with the following command: | For the iFemtoCell, you can retrieve the CPU serial number with the following command: | ||
| Line 13: | Line 14: | ||
| In this example, the EUI is ''7276FF004501AAFF''. | In this example, the EUI is ''7276FF004501AAFF''. | ||
| - | === What is the maximum number of gateways we can define? === | + | Note you can obtain directly the EUI from the /tmp/board_info.json file: |
| + | <code> | ||
| + | root@klk-wiis-040166:~ # cat /tmp/board_info.json | grep -i eui | ||
| + | "EUI64": "7076FF0054040166", | ||
| + | root@klk-wiis-040166:~ # | ||
| + | </code> | ||
| + | |||
| + | |||
| + | ===== What is the maximum number of gateways we can define? ===== | ||
| * We can limit the number of gateways, the number of endpoints and number of users linked to a customer via the administration menu (only accessible for users that have SuperAdmin privileges) | * We can limit the number of gateways, the number of endpoints and number of users linked to a customer via the administration menu (only accessible for users that have SuperAdmin privileges) | ||
| - | === What is the maximum number of gateways we can define in the CSV file? === | + | ===== What is the maximum number of gateways we can define in the CSV file? ===== |
| * There is no limit | * There is no limit | ||
| - | === When we define a CSV, is it a "add" or a "replacement"? === | + | ===== When we define a CSV, is it a "add" or a "replacement"? ===== |
| * Add | * Add | ||
| - | === What happens when a mote is already defined in the system and when we try to add it again through the CSV file? === | + | ===== What happens when a mote is already defined in the system and when we try to add it again through the CSV file? ===== |
| * An exception is raised and the process stops | * An exception is raised and the process stops | ||
| - | === What happens when the file embodies a syntax error? === | + | ===== What happens when the file embodies a syntax error? ===== |
| * An exception is raised and the process stops when the error is encountered. All lines located before this point are taken into account by the system | * An exception is raised and the process stops when the error is encountered. All lines located before this point are taken into account by the system | ||
| - | === When a mote is removed, is data related to this end-device is also removed? === | + | ===== When a mote is removed, is data related to this end-device is also removed? ===== |
| * Yes | * Yes | ||
| - | === When a gateway is removed, is data related to all end-devices that are connected to are also removed? === | + | ===== When a gateway is removed, is data related to all end-devices that are connected to are also removed? ===== |
| * No | * No | ||
| - | === I have got a frame counter error (FCnt error). What can I do to cancel this status ? === | + | ===== I have got a frame counter error (FCnt error). What can I do to cancel this status ? ===== |
| * In the LNS / endpoint menu, click on your endpoint and then click to the cross at the right side of the text "FRAME COUNTER DOWN" | * In the LNS / endpoint menu, click on your endpoint and then click to the cross at the right side of the text "FRAME COUNTER DOWN" | ||
| - | * select F5 for page refresh several times | + | * select F5 for page refresh several times |
| - | => Status "Uplink ok" appears and uplink message queue is updated with new messages in "Rx messages" tab | + | => Status "Uplink ok" appears and uplink message queue is updated with new messages in "Rx messages" tab |
| - | === What is the VPN subnet address? === | + | ===== What is the VPN subnet address? ===== |
| - | ' | + | When connected to the Wanesy Management Center VPN, the IP address assigned to the gateway is in the ''10.8.0.0/16'' subnet. |
| - | When connected to the Wanesy™ Management Center VPN, the IP address assigned to the gateway is in the ''10.8.0.0/16'' subnet. | + | |
| The gateway LAN subnet should not overlap with this subnet. | The gateway LAN subnet should not overlap with this subnet. | ||
| - | === My external application does not receive any data from WMC === | + | ===== My external application does not receive any data from WMC ===== |
| WMC does not follow http redirected URLs. You have to input the real URL. | WMC does not follow http redirected URLs. You have to input the real URL. | ||
| Line 67: | Line 74: | ||
| Referrer-Policy: strict-origin-when-cross-origin | Referrer-Policy: strict-origin-when-cross-origin | ||
| </code> | </code> | ||
| + | |||
| + | ===== How to put AES keys on WMC ? ===== | ||
| + | AES keys, coded on 32 bits, permit to decode timestamps sent by the stations and used for geolocation. | ||
| + | |||
| + | Requirements: | ||
| + | |||
| + | * Station declared | ||
| + | * AES keys known | ||
| + | |||
| + | Once connected on WMC: | ||
| + | |||
| + | - Select menu page LNS > Stations | ||
| + | - Filter the station (thanks to its EUI for example) | ||
| + | - Access to the station details by clicking on its EUI in the list of stations \\ {{:wiki:step1-2-3.jpg?800|}} | ||
| + | - Click on "Add" button. \\ {{:wiki:step4.jpg?800|}} | ||
| + | - The below window opens: | ||
| + | * Complete RFCH which corresponds to the slot number of the radio modem. Usually RFCH=1. If there are several radio modems: RFCH=2, RFCH=3, RFCH=4... | ||
| + | * Put the AES key | ||
| + | * Choose its end date of validity \\ {{ :wiki:step5.jpg?400 |}} \\ After AES key declaration, it is possible to check on device RX messages that fine timestamps are well generated: | ||
| + | - Select menu LNS > Endpoints | ||
| + | - Choose the cluster | ||
| + | - Access to endpoint details by clicking on its Dev EUI \\ {{:wiki:steps6-7-8.jpg?1000|}} | ||
| + | - Select menu "Rx Messages" and verify that there are fine timestamps from the station \\ {{:wiki:step9.jpg?1000|}} | ||
| + | |||
| + | |||
wiki/faq.1524668239.txt.gz · Last modified: 2018/04/25 16:57 by dqu
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