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wiki:faq
This is an old revision of the document!
How can I obtain the EUI from the serial number of my station?
- Wirnet™ iBTS : 7276FF002E<last 6 characters of the CPU serial number>
- Wirnet™ Station : 7276FF000<last 7 characters of the station barcode>
- Wirnet™ iFemtoCell : 7276FF0039<last 6 characters of the device board ID>
What is the maximum number of gateways we can define?
- We can limit the number of gateways, the number of endpoints and number of users linked to a customer via the administration menu (only accessible for users that have SuperAdmin privileges)
What is the maximum number of gateways we can define in the CSV file?
- There is no limit
When we define a CSV, is it a "add" or a "replacement"?
- Add
What happens when a mote is already defined in the system and when we try to add it again through the CSV file?
- An exception is raised and the process stops
What happens when the file embodies a syntax error?
- An exception is raised and the process stops when the error is encountered. All lines located before this point are taken into account by the system
When a mote is removed, is data related to this end-device is also removed?
- Yes
When a gateway is removed, is data related to all end-devices that are connected to are also removed?
- No
I have got a frame counter error (FCnt error). What can I do to cancel this status ?
- In the LNS / endpoint menu, click on your endpoint and then click to the cross at the right side of the text “FRAME COUNTER DOWN”
- select F5 for page refresh several times
⇒ Status “Uplink ok” appears and uplink message queue is updated with new messages in “Rx messages” tab
What is the VPN subnet address?
'
When connected to the Wanesy™ Management Center VPN, the IP address assigned to the gateway is in the 10.8.0.0/16 subnet.
The gateway LAN subnet should not overlap with this subnet.
wiki/faq.1522402227.txt.gz · Last modified: 2018/03/30 11:30 by bdu
