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wiki:faq

Frequently Asked Questions

How can I obtain the EUI from the serial number of my station?

  • Wirnet iBTS : 7276FF002E<last 6 characters of the CPU serial number>
  • Wirnet Station : 7276FF000<last 7 characters of the station barcode>
  • Wirnet iFemtoCell : 7276FF00<last 8 characters of the CPU board serial number>

For the iFemtoCell, you can retrieve the CPU serial number with the following command:

root@klk-wifc-01AAFF:~ # grep serial_number /tmp/sys_startup_status.json 
        "serial_number": "0x4501aaff", 
In this example, the EUI is 7276FF004501AAFF.

Note you can obtain directly the EUI from the /tmp/board_info.json file:

root@klk-wiis-040166:~ # cat /tmp/board_info.json | grep -i eui
        "EUI64": "7076FF0054040166", 
root@klk-wiis-040166:~ # 

What is the maximum number of gateways we can define?

  • We can limit the number of gateways, the number of endpoints and number of users linked to a customer via the administration menu (only accessible for users that have SuperAdmin privileges)

What is the maximum number of gateways we can define in the CSV file?

  • There is no limit

When we define a CSV, is it a "add" or a "replacement"?

  • Add

What happens when a mote is already defined in the system and when we try to add it again through the CSV file?

  • An exception is raised and the process stops

What happens when the file embodies a syntax error?

  • An exception is raised and the process stops when the error is encountered. All lines located before this point are taken into account by the system
  • Yes
  • No

I have got a frame counter error (FCnt error). What can I do to cancel this status ?

  • In the LNS / endpoint menu, click on your endpoint and then click to the cross at the right side of the text “FRAME COUNTER DOWN”
  • select F5 for page refresh several times

⇒ Status “Uplink ok” appears and uplink message queue is updated with new messages in “Rx messages” tab

What is the VPN subnet address?

When connected to the Wanesy Management Center VPN, the IP address assigned to the gateway is in the 10.8.0.0/16 subnet.

The gateway LAN subnet should not overlap with this subnet.

My external application does not receive any data from WMC

WMC does not follow http redirected URLs. You have to input the real URL.

To check whether your URL is redirected or not: curl -I https://url-example.com/

Here is an example of what happens when URL is redirected:

HTTP/1.1 301 Moved Permanently
Server: nginx/1.12.2
Date: Wed, 25 Apr 2018 12:56:10 GMT
Content-Type: text/html; charset=iso-8859-1
Connection: keep-alive
Location: http://redirected.url/
Strict-Transport-Security: max-age=31536000
Content-Security-Policy: default-src https: redirected.url 'unsafe-inline' 'unsafe-eval'
x-frame-options: SAMEORIGIN
X-XSS-Protection: 1; mode=block
X-Content-Type-Options: nosniff
Referrer-Policy: strict-origin-when-cross-origin

How to put AES keys on WMC ?

AES keys, coded on 32 bits, permit to decode timestamps sent by the stations and used for geolocation.

Requirements:

  • Station declared
  • AES keys known

Once connected on WMC:

  1. Select menu page LNS > Stations
  2. Filter the station (thanks to its EUI for example)
  3. Access to the station details by clicking on its EUI in the list of stations
  4. Click on “Add” button.
  5. The below window opens:
    • Complete RFCH which corresponds to the slot number of the radio modem. Usually RFCH=1. If there are several radio modems: RFCH=2, RFCH=3, RFCH=4…
    • Put the AES key
    • Choose its end date of validity

      After AES key declaration, it is possible to check on device RX messages that fine timestamps are well generated:
  6. Select menu LNS > Endpoints
  7. Choose the cluster
  8. Access to endpoint details by clicking on its Dev EUI
  9. Select menu “Rx Messages” and verify that there are fine timestamps from the station
wiki/faq.txt · Last modified: 2020/05/27 18:47 by tda