User Tools
wiki:wiki3:troubleshooting
Differences
This shows you the differences between two versions of the page.
| Both sides previous revision Previous revision Next revision | Previous revision | ||
|
wiki:wiki3:troubleshooting [2019/06/07 16:19] hch |
wiki:wiki3:troubleshooting [2019/10/14 16:58] (current) tda |
||
|---|---|---|---|
| Line 1: | Line 1: | ||
| - | ====== Troubleshooting WMC connection issue ====== | + | ====== Troubleshooting WMC connection issues ====== |
| ===== Process Flow ===== | ===== Process Flow ===== | ||
| Line 24: | Line 24: | ||
| * Check that VPN interface (tun) is up in ''ifconfig''. | * Check that VPN interface (tun) is up in ''ifconfig''. | ||
| * Check the content of the Trustzone (except for Wirnet Station) ''pnr_uploader -s -b 2'', ''pnr_uploader -s -b 10''. | * Check the content of the Trustzone (except for Wirnet Station) ''pnr_uploader -s -b 2'', ''pnr_uploader -s -b 10''. | ||
| - | * Check that ''172.18.0.1'' and ''10.8.0.1'' can be ping. | + | * Check that ''172.17.0.1'' and ''10.8.0.1'' can be ping. |
| * Check that ''lns'' and ''snmp'' can be ping. | * Check that ''lns'' and ''snmp'' can be ping. | ||
| * In the dashboard, add the gateway to the customer's fleet and verify that its status is "connected". | * In the dashboard, add the gateway to the customer's fleet and verify that its status is "connected". | ||
wiki/wiki3/troubleshooting.1559917180.txt.gz · Last modified: 2019/06/07 16:19 by hch
Page Tools
