Frequently Asked Questions

• General FAQ

Certificates of Conformity

• Technical FAQ

What is default Wi-Fi password?
What is default FTP server password?
What is default HTTP server password?
How to read software version?
How to update the Wanesy Wave firmware?
How to get the Wanesy Wave Product ID?
How to get the DevEUI, AppEUI, AppKey identifier of the Wanesy Wave?
Why the Wanesy Wave first version cannot connect to The Things Network (TTN) LNS
How to activate the Wanesy Wave using Activation By Personalization (ABP)?
I don't have any Wi-Fi count data from my Wi-Fi devices
How to reset the Wanesy Wave settings?
What is the default LEDs behavior?
What is the default application behavior?
What is the BLE tags format supported?
How to shutdown/restart the Wanesy Wave?
Where are the logs?

• General FAQ

• Wanesy Wave 868
  • eu_declaration_of_conformity_wanesy_wave_868_v1.0_14052020.pdf
• Wanesy Wave 915
  • 870fc20_grant_dss.pdf
  • 870fc20_grant_dts.pdf

• Technical FAQ

• Wi-Fi SSID and Wi-Fi password depends of the firmware version.

* means 6 last hexadecimal digits of EUI like 0509D1.
** means empty field or incremental identifier like _2.

• Wi-Fi update can required a connection to the Wanesy Wave FTP server.
• FTP server default password depends of the firmware version.

• Wi-Fi update can required a connection to the Wanesy Wave HTTP server.
• HTTP server default password depends of the firmware version.

Software version access is described in the wifi update documentation: click here.

• Standalone Wi-Fi update is prefered.
• Firmware version update is described in the wifi update documentation: click here.
• Firmware update files are available into the dedicated firmware release version pages, listed on the “Resources” page: click here.

• The Wanesy Wave owns one sticker placed on the rear side of the casing.
  
• This sticker includes several identifiers as Product ID, Board ID and EUI. Product ID must be provided to request any assistance. The QR code on the Wanesy Wave rear side sticker contains the Product ID.
• Sticker information is available in the Quickstart Guide: click here.

• LoRaWAN identifier must be requested to your supplier by providing the Wanesy Wave Product ID.

Kerlink evolved its production process to offer the compatibility on The Things Network (TTN) LNS.

Wanesy Wave shipped before the 21th of January 2021:

• AppEUI of the Wanesy Wave is 0000000000000000.
  
• The Things Network (TTN) LNS is not configured to accept devices with AppEUI 0000000000000000.
  
• AppEUI of the Wanesy Wave cannot be modified.

Wanesy Wave shipped after the 21th of January 2021:

• All Wanesy Wave products shipped since the 21th of January 2021 are configured with the Kerlink AppEUI 7076FF0001000001 instead of the generic AppEUI 0000000000000000.
• AppEUI of the Wanesy Wave is 7076FF0001000001.
• Software version is 1.8.0 or upper.
• No limitation to connect to The Things Network LNS.
• AppEUI of the Wanesy Wave cannot be modified.

• Activation By Personalization (ABP) is not supported on Wanesy Wave.
  
• Over-The-Air-Activation (OTAA) is the only supported activation method.
  

• The default application mode is BLE scan ON / Wi-Fi count OFF.
  
• Turn ON the Wi-Fi count feature using AT commands via a downlink LoRaWAN frame. Read the interface documentation for further information: click here.

Wanesy Wave settings can be reset to default using the two following downlink LoRa frames:

• fport 68; hexadecimal payload 02666F726d6174
• fport 65; hexadecimal payload 65844370 or text payload AT+F.

Details are available in the interface documentation available in the Documentation section of the Setup page: click here.

• Default LED behaviour is described in the Product Description documentation available in the Documentation section of the Setup page: click here.
  

• Per default application is asset tracking (standard Kerlink application) with BLE scan only:
  
  • A 30 seconds BLE scan is done every 40 seconds.
    
  • Confirmation of all BLE tags within the zone every 5 minutes and no active filters on majors.
    
  • A LoRaWAN™ frame is sent every 40 seconds or more if there are new BLE iBeacon data available.

• Today Wanesy Wave only supports iBeacon BLE TAGs.

• Shutdown
  • Removing the micro USB power cable shutdowns the Wanesy Wave. Backup battery maintains the device powered during at least 20 seconds before shutting down.

• Restart
  • Plugging in the micro USB power cable starts the device up.

• Remote reboot
  • A reboot command can be sent via LoRa WAN downlink frame on port 68, please refer to the interface documentation available in the Documentation section:click here.

• The Wanesy Wave doesn't store any log.